August 2026: Better tools for busy nights

This August, LineLeap brought checkout questions, customer profiles, and targeted push notifications closer together. For venues, that means a practical way to learn more about the people buying passes and give them a reason to come back.

Turn checkout answers into customer insights

Your customer list can tell you more than who bought a pass. Add a checkout question: ask for a graduation year, for example, and use that answer to plan a senior-night promotion.

Answers are saved to customer profiles and can be used to filter your venue’s customer list. They stay with the customer across purchases within your organization, so returning customers don’t have to answer the same question again.

Choose short-answer or multiple-choice questions, and decide which answers are required. You collect the information that matters to your venue, without starting from scratch for every event.

Reach the right customers for the next night

Now you can reach an individual customer, a selected group, or a customer list with a push notification through the LineLeap app.

Use the answers collected at checkout to narrow your audience. A message about senior night doesn’t need to go to everyone who has ever bought a pass, just the seniors.

It gives your team a direct path from learning something about a customer to sending them a relevant invitation.

Put it to work at your venue

Already using LineLeap? Ask your venue success manager to get started with customer questions and targeted messaging.

Exploring LineLeap for your venue? Talk to our team about ticketing, customer insights, and reaching your audience through the LineLeap app.

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